Let me begin by stating it probably would have helped if I read the instructions before attempting to use my new mini keg. I eventually figured it out for myself when everything else I tried failed, and no more than 1 hour later I got an e-mail from "The Boys" (i-kegger) telling me to do what I had already done to get my system running.
I would like to make it known that few companies offer the level of support that this company did, even with my being 1/2 a world apart they responded quicker than I ever expected them to, and they have the patience of a saint! (remember the user error part of this) they were trying to help me and I was not cooperating. However once I stopped being ****** and did what I was supposed to be doing this unit performed flawlessly, it actually out performed the more expensive kegerator that I used previously for this purpose (Nitro Cold Brew)
I would highly recommend both the products and the company to anyone wanting to serve up great Nitro Brew Coffee.